Connected 11.2.10 Update Notification

IMPORTANT UPDATE DEPLOYMENT NOTIFICATION 

Accountek Solutions will be pushing an update to our cloud platform on the night of Tuesday January 21st, 2025, during the maintenance window between 11:00pm (01/21) - 1:00am (01/22) CT. This means the update will be available for the morning of Wednesday January 22nd, 2025.

The update will transition the Connected on Demand cloud from Connected 11.1.04 to Connected 11.2.10.

VIEW RECORDING (24 min)>>  Recording from 01/16: Connected on Demand - Version 11.2 Update Webinar

Important Information links for the Connected 11.2 Update:

Connected 11.2 Change Log

Connected 11.2 data reorganization instructions

To ensure a smooth transition, please note the following:

1. It is recommended that a manual backup be made before 10pm ET on Tuesday January 21st, 2025. Click for Manual Backup Instructions.

2. During the morning of (01/22/25), users should not login prior to 9:30am ET to allow the necessary data updates to be completed. If users needs to login prior to 9:30am ET on Wednesday January 22nd, please follow the data reorganization instructions to update and access your data.

3. It is likely that some of your organizations Connected data files are stored in non standard folders.  In this event, you will need to update the files manually by following the data reorganization instructions. 

If you have any questions or experience problems, after the update, please contact the Connected Technical Support Department at 888-414-2196 or submit a ticket online.